How Getting On the Spot Customer Feedback Can Improve Your Restaurant (Ep 123)

publication date: Aug 18, 2020
author/source: Jaime Oikle & Roger Beaudoin with Matthew Selbie


Getting timely customer feedback is so crucial. It can also be critical to customer recovery.

Especially if it heads off a negative social review -- that's a big time save...

In this episode I'm joined by my co-host Roger Beaudoin of and our guest Matt Selbie, President & founder of Opiniator, which offers immediate customer feedback by mobile phone.

Join us as we talk through a lot of key customer service elements -- there are a lot of service nuggets in this episode -- don't miss it...

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