Your dishwasher knows which dish comes back half eaten. Your server knows why Table 12 is unhappy. Are you asking? Four practical ways to learn from everyone in (and around) your restaurant, inspired by Ralph Waldo Emerson.
Jaime is the Owner & Founder of RunningRestaurants.com, a comprehensive web site for restaurant owners & managers filled with marketing, operations, service, people & tech tips to help restaurants profit and succeed.
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Roger is the owner of Restaurant Rockstars, which specializes in profit maximizing systems for restaurants.
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"Rev" is a co-owner of Handcraft Burgers & Brew and also a Brand, Customer & Technology Evangelist. Rev helps tech and software companies generate more leads, all while building fervent brand ambassadors and growing sales.
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Darren is the founder of Service With Style Hospitality Group, a hospitality firm offering secret shopping, restaurant coaching and team training services.
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