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Articles

  8 Things to Say to Your Restaurant Staff Today
  Bad Review or Bad Customer? How to Tell Whether It's You or Them
  15 Seconds to Better Customer Service
  Restaurateurs: Pay Attention to Your Waiters - They're the Face of Your Brand
  17 Pet Peeves About Your Restaurant
  3 Things You Should Do Today at Your Restaurant
  10 Restaurant Service Snafus to Avoid
  How To Absolutely Dominate The Competition!
  Five Types of Loyal Customers
  Is Your Guest Data Missing?
  The 5 C's for Building a Successful Business
  5 Seasonal Hiring Tips
  Ten Compelling Reasons to Deliver an Amazing Customer Service Experience
  Can Your Restaurant Expertly Accommodate Food-Allergic Guests?
  5 Things To Consider When Buying Uniforms For Your Restaurant Staff
  9 Tips for Managing Negative Restaurant Reviews Online
  Don't Chase The Money - Chase The Customer
  The Power of Suggestion: 6 Tips to Build Sales
  Never Compromise the Consistency of the Customer Experience
  10 Customer Service Tips for 2017
  Restaurant Tech Trends for 2017
  Getting to the Heart of Hospitality
  20 Tips on How to Deliver an Amazing Customer Service Experience
  How To Make Your Restaurant More Family-Friendly
  Restaurateur Q&A Session: Team Culture, Cash Flow, Tipping, Hiring & more...
  Do You Know the Lifetime Value of Your Customers?
  Catching a Greasy Pig
  Five Ways to Lose Your Customers
  Top 12 Service Expectations & Remarkable Service
  3 Ways to Prevent Bad Online Reviews from Hurting Your Business