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Customer Service


Two Minutes on Getting Preshift Right at Your Restaurant
Do NOT Overlook This Position!
One Foot From Disaster: A Restaurateur's Origin Story
Using Specials to Boost Sales & Profits
20 Ways to Kill Customer Loyalty
The First 20 Minutes
Ten Questions to Ask When Something Fails
5 Seasonal Hiring Tips
Excellent Restaurant Customer Service Drives Customer Loyalty
5 Tips for Hiring the Best Talent for Your Restaurant
Danny Meyer: Becoming an All-Time Great Restaurateur
Where to Find Hidden Opportunities with Your Servers
3 Amazing Ways Restaurants are Using iPads
From Hostess to Manager to Owner: Daniela Marcone of Andiamo in Austin, TX
Ten Compelling Reasons to Deliver an Amazing Customer Service Experience
Secrets Inside Your Restaurant Biz