Customer Service

Tune in to this! You're going to get a handful or powerful nuggets on the power of people development in your business.

In addition to offering competitive salaries, here are six additional tips for restaurant operators.

Exciting 2-hour Virtual Restaurant Show featuring new, exclusive high-level content...

Three quick ideas to re-vamp your restaurant to keep customers coming back.

15 seconds can go a long way if your staff is trained on how to serve your guests and you provide the proper work environment so your team enjoys the job.

Shep shares the characteristics of folks that can help your restaurant get to amazing.

Quick session on the importance of maximizing every table, every time at your restaurant to make more profits.

Preshift meetings are a big opportunity to boost service levels. Here's how to get it right.

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

Here are five ways that are guaranteed to make your customers question if they made a good decision to do business with you.

Great episode today featuring Stefan Kouumdjiev, Co-Founder of Breeze. Check it out...

Shep delivers a list you just don't want to miss.

Good discussion on how companies can design loyalty programs to build up a swarm of superfans.

Both are critical right now as restaurants compete for both team members and customer traffic.

When a customer is unhappy, you're more likely to hear about it. Here's what to do...

Training advice for effectively reaching millennials.