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Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.




Getting a Fresh Set of Eyes on Your Business

25+ Ways to Run a More Profitable Restaurant

WEBINAR: 3 Powerful Secrets to Boost Restaurant Customer Service...

Staffing to Launch a New Restaurant

One Foot From Disaster: A Restaurateur's Origin Story

What Aspiring Chefs and Restaurant Entrepreneurs Are Facing Today

5 Questions With: Konstantin Zvereff, CEO of BlueCart

Breakeven Analysis for Your Restaurant

Restaurant Dirt: Ep06 - Costly Oversights

Restaurant Dirt: Ep05 - Marketing Gone Awry

Restaurant Dirt: Ep04 - Punch Clock Pranks

Protect Your Profits: Discovering Restaurant Scams

Restaurant Leasing Tips to Make or Break Your Business

Restaurant Dirt: Ep03 - Training Fiasco

Restaurant Lessons: Mark McDonnell on 27+ Years Building His Business

Getting More Kids & Families in Your Restaurant