Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.








Member Content Webinar: Top 8 Mistakes Restaurants are Making

Member Content WEBINAR: Marketing that Drives New & Repeat Business

Public Content Transforming Restaurant Managers Into Leaders With Jason Brooks (Ep 209)

Public Content Trends, Challenges & Opportunities: With Tony Smith of Restaurant 365 (Ep 208)

Public Content 8 Things to Say to Your Restaurant Staff (Ep 19)

Member Content WEBINAR: Maximize Your Restaurant’s Opportunities, Sales & Profits in 2024

Public Content Effective Strategies For Maximizing Restaurant Profits (Ep 203)

Public Content The Surprise Way To Drive Sales & Profits At Your Restaurant (Ep 201)

Public Content Why Management Systems Are Crucial for Restaurant Success With Darren Denington & Alison Anne (Ep 200)

Member Content WEBINAR - "Service & Sales: The Keys to Guest Satisfaction & Profit"

Public Content Aloha Spirit And Burgers: A Recipe For Success At Seven Brothers With Seek Hannemann (Ep 198)

Member Content Getting More Kids & Families in Your Restaurant