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Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.

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Articles

  Building a Business Right: Conversation with Glenn Cybulski
  How to Calculate Food Cost at Your Restaurant
  How to Take an Effective Restaurant Inventory
  Getting to the Heart of Hospitality
  Restaurant Menu: Most Profitable Item Comparison
  Taking on the World: A Conversation with Willie Degel
  Menu Item Plate Cost
  Making More Money From Your Menu: The PMIX Report
  Restaurateur Q&A Session: Team Culture, Cash Flow, Tipping, Hiring & more...
  Restaurant Marketing with Joy
  Lowering Restaurant Costs: Key Item Pricing
  Restaurants & Main Street: Why it's the Perfect Combination
  RR Talks: Sourcery Interview @ Restaurant Operations
  Back to Basics: 4th Quarter Holiday Season - Audio Seminar
  Small Business Financing - Interview with Ty Kiisel
  Fixing the Broken Merchant Processing Business - Fattmerchant Interview
  25+ Ways to Run a More Profitable Restaurant
  Webinar: Build Your Restaurant Dream Team
  Service Tip: Making Your Trips Count
  Year End Tax Planning For Restaurants
  How to Open & Operate a Restaurant
  30 Online Marketing Tips for Restaurants in 30 Minutes - Webinar
  Restaurant Service Tips Webinar
  Marketing Special Occasions at Restaurants
  10 Restaurant Marketing Tips for 2014 - Webinar Page
  21 Facebook Tips for Restaurants - Webinar Page
  10 Online Musts for Restaurants in 2013 (Webinar)
  The Sins of Bar Management: Tips for Rescuing Your Bar (Webinar)
  Restaurant Service that Increases Sales - Audio Seminar
  Restaurant Design & Concept Development - Audio Seminar