Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.




How to Attract 5-Star Rave Reviews on Autopilot, So You Can Dominate on Google+, Yelp, TripAdvisor, etc., And Position Your Restaurant as the #1 Choice!
8 Things to Say to Your Restaurant Staff Today
How to Make Your Restaurant More Kid Friendly (and More Profitable)
17 Pet Peeves About Your Restaurant
3 Things You Should Do Today at Your Restaurant
How To Absolutely Dominate The Competition!
Increasing Sales with Online Ordering & Delivery
Biggest Restaurant Challenges in 2017
Breakeven Analysis for Your Restaurant
Building a Business Right: Conversation with Glenn Cybulski
How to Calculate Food Cost at Your Restaurant
How to Take an Effective Restaurant Inventory
Getting to the Heart of Hospitality
Restaurant Menu: Most Profitable Item Comparison
Taking on the World: A Conversation with Willie Degel
Menu Item Plate Cost