Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.

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Articles

Public Content FREE WEBINAR: Restaurant Profit Checklist

Mar 11, 2023

Tues 3/28 - Your 10 questions answered! Register now...

Webinar - Profit Checklist

Public Content Kevin King of Donatos Pizza

Jan 4, 2023

Great session with Jaime & Kevin of Donatos Pizza.

Kevin King

Member Content MEMBER WEBINAR "Put Your House in Order"

Dec 12, 2022

2 hours of can't miss training!

restaurant

Public Content 8 Things to Say to Your Restaurant Staff

Dec 6, 2022

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

waiter

Public Content Webinar: The Biggest Restaurant Profit Needle Movers

Sep 27, 2022

Deep dive into key profit drivers for your restaurant.

Public Content Making More Money From Your Menu: The PMIX Report

Sep 26, 2022

Jaime & Roger talk about pmix as an integral part of having a successful menu making money for your restaurant.

women and restaurant menu

Public Content How to Get Birthday Marketing Right at Your Restaurant

Sep 19, 2022

The whys & hows of doing birthday marketing well for your restaurant.

Dyson Barnett

Public Content Being Disruptive: What the Restaurant Industry Needs

Jul 25, 2022

Refreshing stuff with Stratis Morfogen of Brooklyn Chophouse, Brooklyn Dumpling Shop and author of the new book "Be a Disruptor".

Stratis Morfogen

Public Content Tech Entrepreneur to Restaurateur & Back: How Bo Davis Discovered the Problem He Wanted to Solve

Jun 27, 2022

You'll enjoy our fun conversation as we talk math & profits & menu costs & more...

Bo Davis

Public Content People First Culture - Best Practices that are Working in Restaurants

Jun 16, 2022

Tune in to this! You're going to get a handful or powerful nuggets on the power of people development in your business.

Michel Falcon

Member Content Free Webinar - "6 Secrets for Restaurant Success"

May 23, 2022

Exciting 2-hour Virtual Restaurant Show featuring new, exclusive high-level content...

chef

Public Content What Are the Secrets to Getting Music Right in Restaurants & Bars?

May 10, 2022

Fun episode with Ola Sars, Founder & CEO of Soundtrack Your Brand.

Ola Sars

Public Content Restaurant Tech Talk: Setting the Stage for Your Restaurant's Success

Jan 12, 2022

Great episode with Savneet Singh of PAR Tech about how restaurants can best use technology today.

Savneet Singh

Member Content Steps for Building a Successful Restaurant Empire

Oct 6, 2021

One of the best episodes ever. Period.

Nick Bogacz

Member Content Making Ordering Easier & More Efficient for Your Restaurant

Sep 15, 2021

Great episode with Warner of Cut + Dry with tips for increasing efficiency at your restaurant.

podcast

Member Content How to Best Design Culture in Restaurants & Bars

Aug 11, 2021

Great episode with David Friedman of Culturewise on the importance of culture in your business.

David Friedman
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