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Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.

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Articles

Protect Your Profits: Discovering Restaurant Scams
Restaurant Leasing Tips to Make or Break Your Business
Restaurant Dirt: Ep03 - Training Fiasco
Restaurant Lessons: Mark McDonnell on 27+ Years Building His Business
Getting More Kids & Families in Your Restaurant
Community, Culture & Character: Three C's That Can Lead to Success in the Restaurant Business
Getting More Customers with the Social Platforms: Bruce Irving
From Hostess to Manager to Owner: Daniela Marcone of Andiamo in Austin, TX
Restaurant Dirt: Ep02 - Dangerous Situations & Lawsuits
Secrets Inside Your Restaurant Biz
Restaurateur Deep Dive: Elliot Schiffer from Mici Handcrafted Italian
Restaurant Dirt: Ep01 - Costs & Hiring Mistakes
Key Legal Insights for Restaurant Operators: Formation, Leasing, Labor & More
3 Game-Changing Areas to Impact your Bottom Line - WEBINAR
Restaurant Leasing Pitfalls & Secrets
Marketing: Plan For Your Most Successful Year Ever - Audio Seminar