Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.








8 Things to Say to Your Restaurant Staff Today

Finding More Profits in the Challenging Restaurant Industry

Breakeven Analysis for Your Restaurant

Marketing, Data & Technology for Restaurants

Restaurant Marketing to Get More Business (Webinar)

20 Things Your Staff Does that are Pissing Your Customers Off!

Game Changers for Your Restaurant's Bottom Line

Getting a Fresh Set of Eyes on Your Business

25+ Ways to Run a More Profitable Restaurant

WEBINAR: 3 Powerful Secrets to Boost Restaurant Customer Service...

Staffing to Launch a New Restaurant

One Foot From Disaster: A Restaurateur's Origin Story

What Aspiring Chefs and Restaurant Entrepreneurs Are Facing Today

5 Questions With: Konstantin Zvereff, CEO of BlueCart

Restaurant Dirt: Ep06 - Costly Oversights

Restaurant Dirt: Ep05 - Marketing Gone Awry