We look at why praise matters so much in restaurants, what effective praise looks like in the FOH and BOH, as well as for managers and leaders. Also covered is how to build a culture of reinforcement by "catching people doing things right" and using public and private praise at the right times.
Many restaurants don't fail because of one catastrophic mistake.
They struggle because they lose focus chasing small problems while dropping the bigger opportunity.
Dale Carnegie famously said, "Talk in terms of the other person's interests."
It's simple advice. But in the restaurant industry, it can be transformational.
Restaurants have to go the extra mile and go beyond food if they want to stay relevant and keep their seats filled at all times. Through the right content creation
Build a Culture Where Wellbeing Isn’t an Afterthought, it’s a Standard
Running a restaurant is tough business. Long hours, high stress, thin margins, and nonstop pressure to perform
LIVE EVENT was 12/3/25 (RR members have unlimited access to the replay)
Get ready to kick off 2026 with a clear, profitable game plan for your restaurant. In
Running a restaurant in 2026 means operating in constant uncertainty. Labor costs won't stop climbing. Customer expectations keep changing. And somewhere in all that chaos, you need to
In this Running Restaurants Podcast episode, Roger Beaudoin of Restaurant Rockstars shares practical strategies for training restaurant staff. The discussion covers mentoring and shadowing multiple top performers, cross-training for
Clear goals and consistent KPI (Key Performance Indicator) reviews give your team a shared direction and the motivation to hit it. We cover: Why goals and KPIs matter. What to measure. How to set & review KPIs that work. Aligning KPIs with incentives and more. (Read time @ 3 mins)
Work Smarter, Not Harder: Strategies to Take Back Control of Your Time
For many restaurant operators, time feels like the one resource they never have enough of. You're
This past week changed how I see my restaurant. Two MSRs, mystery shopping reports, for those not in the business and a third meal that turned into an impromptu evaluation
Managing one restaurant is already challenging. How crazy would it be to manage not one but four different restaurant concepts? This is exactly the life of Leo Moura, a seasoned
