Restaurant People, HR & Staffing

9 Restaurant Lessons from London and Paris: What U.S. Operators Can Learn from Dining Abroad

A recent visit to London and Paris offered a useful reminder for U.S.-based restaurant operators: some of the best lessons are hiding in plain sight. We look at nine possible areas of improvement. (Read time @ 8 mins)

By Jaime Oikle

/ 2 Jun 2026

9 Restaurant Lessons from London and Paris: What U.S. Operators Can Learn from Dining Abroad

Leadership That Motivates: How Restaurant Managers Can Help Teams Want to Win

What motivates workers to success? We talk about the key driving factors and 6 ways restaurant management teams can best use these tools to motivate their teams. Examples, scripts and more. (Read time @ 6.5 mins)

By Jaime Oikle

/ 26 May 2026

Leadership That Motivates: How Restaurant Managers Can Help Teams Want to Win

What Great Restaurant Managers Say: 10 Ways to Encourage, Motivate, and Develop Staff

Better words, better shifts - 75+ examples of motivational things to say to your staff. Use these simple phrases today to build a stronger team at your restaurant. (Read time @ 9 mins)

By Jaime Oikle

/ 14 May 2026

What Great Restaurant Managers Say: 10 Ways to Encourage, Motivate, and Develop Staff

Roger Beaudoin: Seven Leadership & Life Lessons

Jaime interviews Roger Beaudoin, a veteran hospitality entrepreneur and host of the podcast Restaurant Rockstars. The conversation explores Roger's journey from aspiring pilot to restaurant leader, focusing on

By Jaime Oikle and Roger Beaudoin

/ 22 Apr 2026

Roger Beaudoin: Seven Leadership & Life Lessons

Could You Fire Yourself? The Ultimate Test of a Restaurant's Systems

This is a tough question to ask...but a key one. We cover: The hard truth about being "needed". The power and importance of restaurant systems. What a fire-yourself business looks like. The areas most likely to break. How to start "firing yourself" and more. (Read time @ 8 mins)

By Jaime Oikle

/ 20 Apr 2026

Could You Fire Yourself? The Ultimate Test of a Restaurant's Systems

Upselling Without Being Pushy: How Restaurants Can Increase Sales Through Better Service

We cover a lot here including: Why upselling matters more than many operators realize; Ten practical upsell ideas that can increase sales; How to train staff to upsell better (plus techniques and tools to use); How to recruit and hire better front of house staff, and more. (Read time @ 8 mins)

By Jaime Oikle

/ 2 Apr 2026

Upselling Without Being Pushy: How Restaurants Can Increase Sales Through Better Service

Praise as a Leadership Tool: How Restaurant Operators Can Spur People on to Success

We look at why praise matters so much in restaurants, what effective praise looks like in the FOH and BOH, as well as for managers and leaders. Also covered is how to build a culture of reinforcement by "catching people doing things right" and using public and private praise at the right times.

By Jaime Oikle

/ 31 Mar 2026

Praise as a Leadership Tool: How Restaurant Operators Can Spur People on to Success

The Monkey and the Peas: A Restaurant Operations Lesson in Focus and Discipline

Many restaurants don't fail because of one catastrophic mistake. They struggle because they lose focus chasing small problems while dropping the bigger opportunity.

By Jaime Oikle

/ 16 Mar 2026

The Monkey and the Peas: A Restaurant Operations Lesson in Focus and Discipline

Talk in Terms of the Other Person's Interests: The Hidden Profit Driver in Restaurants

Dale Carnegie famously said, "Talk in terms of the other person's interests." It's simple advice. But in the restaurant industry, it can be transformational.

By Jaime Oikle

/ 11 Mar 2026

Talk in Terms of the Other Person's Interests: The Hidden Profit Driver in Restaurants

Restaurant Success Checklist: Action Steps by Category

Use this checklist to assess and upgrade your restaurant's performance in the areas that matter most. Print it. Share it. Revisit it monthly. Areas covered: * Staffing, Leadership &

By Jaime Oikle

/ 9 Feb 2026

Restaurant Success Checklist: Action Steps by Category

How Restaurants Can Stay Relevant and Keep Guests Coming Back with Samantha Flynn

Restaurants have to go the extra mile and go beyond food if they want to stay relevant and keep their seats filled at all times. Through the right content creation

By Jaime Oikle

/ 15 Dec 2025

How Restaurants Can Stay Relevant and Keep Guests Coming Back with Samantha Flynn

Mental Health Tools for You & Your Restaurant Team

Build a Culture Where Wellbeing Isn’t an Afterthought, it’s a Standard Running a restaurant is tough business. Long hours, high stress, thin margins, and nonstop pressure to perform

By Jaime Oikle

/ 11 Dec 2025

People & Staffing