Menu design is one of the most underused profit tools in independent restaurants. The menu affects what guests notice, what they compare, how they perceive value, how quickly they decide, and how much they spend. We share 12 key tips. (Read time @ 9 mins)
Running Restaurants Founder Jaime Oikle speaks with Stephen Klein, co-founder and CEO of Saivory, about how AI is transforming the restaurant industry. Stephen explains how Saivory helps restaurants reduce
Marketing isn't magic - it's a plan. A well-built Monthly Marketing Calendar keeps your restaurant top of mind, drives consistent traffic, and ensures you're
A recent visit to London and Paris offered a useful reminder for U.S.-based restaurant operators: some of the best lessons are hiding in plain sight. We look at nine possible areas of improvement. (Read time @ 8 mins)
Restaurants live and die on frequency. This is why restaurants should not view the guest visit as a single transaction. It should be part of a cycle: Attract / Serve / Capture / Invite back/ Reward / Repeat. Here's how to get it right at your restaurant. (Read time @ 9 mins)
One of the biggest missed opportunities in restaurant marketing is not actively marketing to the lists of people who already know you.
A reactivation campaign is a focused effort to
The words your team uses can directly influence average check, guest satisfaction, loyalty signups, catering leads, return visits and more. Good scripts give the team confidence so don't leave these opportunities to chance. Here are 12 examples you can use right away. (Read time @ 8 mins)
If you need fast, practical moves that can be implemented right away that are easy to launch, low cost, tied to immediate traffic and aimed at people most likely to buy now then here are some of the best moves to make for your restaurant's sales. (Read time @ 7.5 mins)
A system is simply a repeatable way of getting an important job done. For independent restaurant operators systems are practical tools for running a better business. Here are ten of the most important systems restaurants should have up and running in their business. (Read time @ 7 mins)
A lot here: How sponsorships build more than awareness and can impact the bottom line. 5 ways restaurants can use community sponsorships. 5 creative tie-ins that make sponsorships work harder. Along with smart examples, budgeting guidelines and common mistakes to avoid. (Read time @ 7.5 mins)
A practical dive into what platforms to focus on, what content to create, when to post and how to engage better. Includes who to put in charge, how much to spend, what to measure as well as how to build an audience you own and a practical weekly social plan. (Read time @ 7 mins)
John Wanamaker famously said, "Half the money I spend on advertising is wasted; the trouble is, I don't know which half." For a long time, that quote described restaurant advertising perfectly. The game has changed & today a big advantage is the ability to track results far more closely.