Has the upscale steak house category nailed the concept of customer value? Haas sure thinks so, and he'll tell you what you can learn from their formula of success.
Marketing vs. Legal: The Battle Over TrademarksMay 28, 2010
"Perhaps the most unappreciated friction that can occur within the ranks of today's foodservice enterprises" says Michael "is that which arises between Marketing personnel and Legal counsel over the cost of legally protecting new advertising slogans." Michael covers the issue from both angles and hits all the important points to help your restaurant address how to best handle your next catchy marketing lingo.
The Why, What and How of WOWMay 24, 2010
We want WOW. When we find it we run in droves to indulge in its magnificent, silky perfection and spend a premium for the privilege. Oh, the allure of WOW.
Using Creativity to Make Your Restaurant Irresistible to FamiliesMay 2, 2010
Most family restaurants cater only to the needs of adults. By using a little creativity, you can gain a big advantage over your competitors by catering to every member of the family, including young kids.
Facebook Offers Significant Value to a Restaurant's Marketing StrategyApr 29, 2010
Andrew gets into the numbers behind Facebook -- What people do with their Facebook accounts as it relates to restaurants...and what it means for you and your restaurant.
Do You Feel Special? A Closer Look at Loyalty CardsApr 13, 2010
Do your customers really want discounts? One thing is for sure, they have a need to feel special. How can you answer that desire in your marketing and operations?
Getting Clever With Your Restaurant Coupon Strategy (Video)Apr 7, 2010
This segment digs into how to cleverly use coupons. Forget about BOGO! Nathan gets way past that and shares some great tips as well as restaurant success stories.