How you handle a problem or an unhappy customer is the key to either righting the ship or making a bad situation worse.

Numerous businesses today are using social media tools as a form of advertisement because they know the reach it has. Restaurants can use social media to drive traffic to their restaurant website, announce new events, post recipes, hold contests, promote discounts and daily specials, and even give tours of the kitchen and facilities.

It's not a secret - mobile usage is currently growing exponentially, especially given the rapid sale of mobile smart phones.  Along with this has come new marketing and advertising mechanisms for mobile engagement, including mobile coupons, short code marketing and QR codes.

There is a tried and true process for renegotiating lease renewal terms to your favor. Here are just a few of the myths relating to successful lease-renewal negotiation.

As one of the "fastest growing social services in the world Pinterest cannot be ignored as a great source of marketing for your restaurant.

Can your expectations influence your employees' job performance?  Maybe it already does.

Here are five things your restaurant needs to know about CAM charges.

How do restaurateurs and managers prepare for the onslaught without making everyone go crazy? Here are 5 tips for the holiday season.