Restaurant People, HR & Staffing

When Was the Last Time You Said Thank You...When They Walked In?

When was the last time you said thank you when someone walked through your door? Not the kind you save for the end of a transaction. Not the automatic “thanks

By Jay Ashton

/ 10 Jul 2025

When Was the Last Time You Said Thank You...When They Walked In?

Creating Memorable Customer Service at Your Restaurant with Chris Tripoli

Restaurant goers will certainly remember good food bundled with good customer service. By creating a point of differentiation in these areas, you can make your place not only commendable but

By Jaime Oikle

/ 18 Jun 2025

Creating Memorable Customer Service at Your Restaurant with Chris Tripoli

Webinar: "Restaurant Profit Fast Track"

Can't miss training to boost restaurant profits... Running a restaurant is tough – but making it wildly profitable doesn’t have to be… Watch this webinar to learn how

By Jaime Oikle and Roger Beaudoin

/ 2 Jun 2025

How Automated Tip Management Is Transforming Restaurant Operations - With Kirk Grogan

Tipping is an important element in running a restaurant. Employees often receive several tips in a single dinner service, and sometimes keeping up with it is quite overwhelming and confusing.

By Jaime Oikle

/ 6 May 2025

How Automated Tip Management Is Transforming Restaurant Operations - With Kirk Grogan

5 Leadership Traits for a Successful Restaurant Business

Leadership is not a position, it's an action. Across the country, time and time again I am privy to observing some incredible examples of amazing things that strong

By Darren Denington

/ 3 Apr 2025

5 Leadership Traits for a Successful Restaurant Business

How to Lose $500+ in Business on a Quiet Monday Night

Here's a quick story on how to lose $500+ in business on a quiet Monday night.

By Jaime Oikle

/ 18 Mar 2025

How to Lose $500+ in Business on a Quiet Monday Night

The Secret Sauce to Restaurant Success: Service, Storytelling, And Disruptive Thinking with Christian J. Fischer

In a rapid age of technology where businesses are all about scaling and expansion, the beauty of keeping everything localized is still a strong strategy in the restaurant industry. Christian

By Jaime Oikle

/ 3 Mar 2025

The Secret Sauce to Restaurant Success: Service, Storytelling, And Disruptive Thinking with Christian J. Fischer

Cultivating The Right Ownership Mindset with Alison Anne

Building a successful restaurant requires more than just good food. It also demands a strong team driven by the right ownership mindset. In this episode, Jaime Oikle talks with Alison

By Jaime Oikle

/ 19 Feb 2025

Cultivating The Right Ownership Mindset with Alison Anne

How To Streamline Kitchen Operations With Simon Zatyrka

Many restaurants are so focused on offering good food that they fall short of providing a great experience to their own employees. Simon Zatyrka, the Culinary Mechanic, joins Jaime Oikle

By Jaime Oikle

/ 13 Feb 2025

How To Streamline Kitchen Operations With Simon Zatyrka

Recruiting & Team Building in the Restaurant Industry with Roger Beaudoin

Running a successful restaurant starts with team building, and Jaime Oikle dives deep into this crucial topic with Roger Beaudoin in this episode. They discuss practical strategies for identifying top

By Roger Beaudoin and Jaime Oikle

/ 5 Feb 2025

Recruiting & Team Building in the Restaurant Industry with Roger Beaudoin

7 Steps to Developing a Strong Leadership Team at Your Restaurant

Running a successful restaurant isn't just about having a great menu or a beautiful dining space-it's about having a strong leadership team that keeps everything running

By Darren Denington and Jaime Oikle

/ 29 Jan 2025

7 Steps to Developing a Strong Leadership Team at Your Restaurant

Building The Right Restaurant Leadership Team With Darren Denington

Restaurants require a well-rounded and high-performing leadership team to ensure it operates flawlessly and effectively. With so many moving parts, owners must learn how to hire the right people who

By Jaime Oikle and Darren Denington

/ 27 Jan 2025

People & Staffing