This past week changed how I see my restaurant. Two MSRs, mystery shopping reports, for those not in the business and a third meal that turned into an impromptu evaluation
Managing one restaurant is already challenging. How crazy would it be to manage not one but four different restaurant concepts? This is exactly the life of Leo Moura, a seasoned
The struggle to find quality staff is ongoing and serving customers with true hospitality remains our biggest challenge.
A long time ago, I also had a hard time finding staff.
First impressions matter. And in restaurants, they happen fast. A structured onboarding process does more than introduce a new hire to your team, it sets the tone for your culture,
Choosing the right music for restaurants may not seem important from the get-go, but it is definitely a crucial aspect of your business that you must never set aside. Jaime
Can't miss training to boost restaurant profits...
Labor continues to be a major challenge for Restaurant Operators – but finding, keeping & growing an effective team doesn’t have
Every operator wants to grow, thrive, and succeed, but success rarely comes from doing more of the same. Often, it comes from stopping the behaviors and patterns that hold you
As a restaurant operator, time, energy, and money are your scarcest resources. You don't need more things to do-you need the right things to do that deliver real
Having a good restaurant manager is essential in securing success in the world of hospitality. What characteristics and leadership styles should they possess? Jaime Oikle explores the eight traits of
The everyday and long-term success of your restaurant hinges greatly not just on hiring the most talented people but also on building the right culture. Jaime Oikle sits down with
