This past week changed how I see my restaurant. Two MSRs, mystery shopping reports, for those not in the business and a third meal that turned into an impromptu evaluation
Managing one restaurant is already challenging. How crazy would it be to manage not one but four different restaurant concepts? This is exactly the life of Leo Moura, a seasoned
Yes! Holiday season is finally here!
It is one of the best times of the year for restaurants: holiday dining, big groups, catering, events, gift cards, and (up here in
The struggle to find quality staff is ongoing and serving customers with true hospitality remains our biggest challenge.
A long time ago, I also had a hard time finding staff.
First impressions matter. And in restaurants, they happen fast. A structured onboarding process does more than introduce a new hire to your team, it sets the tone for your culture,
In today’s highly digital world, maintaining a strong online visibility is a must if you want your business to thrive. But in the restaurant industry, hospitality marketing executive David
Bring the season to life in your restaurant with these creative fall marketing ideas. From themed events and menu specials to community collaborations and cozy experiences, here are 100 ways
Getting found online by nearby diners is no accident. It's the result of consistent, intentional local SEO practices. For independent restaurants, showing up in search results, maps, and
Marketing isn't magic - it's a plan. A well-built Monthly Marketing Calendar keeps your restaurant top of mind, drives consistent traffic, and ensures you're
Choosing the right music for restaurants may not seem important from the get-go, but it is definitely a crucial aspect of your business that you must never set aside. Jaime
Can't miss training to boost restaurant profits...
Labor continues to be a major challenge for Restaurant Operators – but finding, keeping & growing an effective team doesn’t have
I get asked all the time, "how do we grow our follower count on Instagram?" The honest answer is to have incredible service, incredible food, and use best
