Join in as Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.
It's always fun to interview
He may be famous for his Food Network show, Restaurant Stakeout, but Willie Degel is also a successful restaurateur.
The New York native owns and operates the high-end Uncle Jack&
Time to do some homework...
Do you have every single item on your menu costed out?
Do you know the food cost % and per plate profit of each item?
These