Running a restaurant in 2026 means operating in constant uncertainty. Labor costs won't stop climbing. Customer expectations keep changing. And somewhere in all that chaos, you need to
Running a successful restaurant isn't just about staying busy, it's about staying intentional. That's where annual strategic planning comes in. Too many operators start
Clear goals and consistent KPI (Key Performance Indicator) reviews give your team a shared direction and the motivation to hit it. We cover: Why goals and KPIs matter. What to measure. How to set & review KPIs that work. Aligning KPIs with incentives and more. (Read time @ 3 mins)
Work Smarter, Not Harder: Strategies to Take Back Control of Your Time
For many restaurant operators, time feels like the one resource they never have enough of. You're
This past week changed how I see my restaurant. Two MSRs, mystery shopping reports, for those not in the business and a third meal that turned into an impromptu evaluation
Yes! Holiday season is finally here!
It is one of the best times of the year for restaurants: holiday dining, big groups, catering, events, gift cards, and (up here in
The struggle to find quality staff is ongoing and serving customers with true hospitality remains our biggest challenge.
A long time ago, I also had a hard time finding staff.
Onboarding staff effectively into your restaurant's culture is critical. We cover: why onboarding matters, key components of a new hire checklist, tips for effective onboarding. Coverage includes: pre-first day, day one, week one, week two and beyond.
