We look at why praise matters so much in restaurants, what effective praise looks like in the FOH and BOH, as well as for managers and leaders. Also covered is how to build a culture of reinforcement by "catching people doing things right" and using public and private praise at the right times.
A dive into the importance of financial literacy & how to make better decisions. Includes a walk-through of five core financial concepts every operator should understand. A discussion on how to bring the team into the numbers as well as common financial mistakes restaurants make is also included.
In-depth look at break-even calculations for restaurants including how to calculate it more effectively, why break-even matters so much and what common mistakes can occur.
These three excuses - "it's too competitive," "margins are too low," and "discounters are taking away customers" - all share one thing in common: they focus on outside pressure.
But strong operators know that while they cannot control the whole market, they can control how they respond.
What positioning really means and why it comes before promotion. How positioning drives pricing power and makes sales easier. Positioning vs. Differentiation. Common positioning mistakes and how operators can improve their positioning. Plus 6 examples of restaurant positioning.
Eight key areas of insight on how operators can protect margin, improve efficiency, and keep more of every dollar they earn without hurting the guest experience.
Many restaurants don't fail because of one catastrophic mistake.
They struggle because they lose focus chasing small problems while dropping the bigger opportunity.
Dale Carnegie famously said, "Talk in terms of the other person's interests."
It's simple advice. But in the restaurant industry, it can be transformational.
Performance Foodservice was the Diamond Sponsor for this Webinar.
Performance Foodservice is RR's exclusive on demand replay partner – PFG customers can enjoy the full replay for a limited
AI is no longer a “future” technology for restaurants. It’s a practical, competitive advantage being used right now to improve efficiency, reduce costs, and drive smarter growth. In this