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People & Staffing

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Articles

  Top 5 Reasons Your Restaurant Needs a Talent Management Program
Apr 13, 2012
If your staff looks forward to coming into work, your patrons will look forward to coming to your restaurant. Zooey shares five tips on having an effective team for your business.
  Hiring Your Key Restaurant Employee: The Manager
Apr 3, 2012
Q&A with Anand Gala about his experiences and what he thinks the best qualities are to look for when hiring a successful restaurant manager.
  Managing Employee Records in a Restaurant
Mar 23, 2012
Maintaining complete and comprehensive employee files is one of the most important things a restaurant owner does in limiting their liability as a business owner. Brandon shares tips on getting it done.
  Jack's Raises $119,000 for Muscular Dystrophy Association
Mar 23, 2012
This St. Patrick's Day, Jack's restaurants raised an unprecedented $119,594 for the MDA Shamrocks Against Dystrophy Campaign, becoming the first single sponsor to ever raise $100,000 for the Shamrock program in Alabama.
  Stop Wasting Time in Meetings!
Feb 24, 2012
Mike shares 8 ideas to get your meetings moving while boosting productivity.
  12 Keys to Running a Profitable Restaurant
Jan 10, 2012

Have you ever found yourself utterly displeased with a manager who is meeting the minimum expectations? David's "12 keys to Running a Profitable Restaurant" will get you past this roadblock.
  Nine Details To Look For When Recruiting Restaurant Managers
Jan 8, 2012
Richard doesn't like to waste his time or money on the wrong hires and I bet you don't either. Let Richard's checklist help you the next time you need to recruit and hire a new manager for your restaurant.
  Five Ways to Effectively Coach the Pre-Shift Meeting
Jan 7, 2012
You know you should be doing them daily and you think about implementing them every week. No more excuses as Jeff explores how to run a successful pre-shift meeting.
  Can Your Restaurant Survive The Departure of Your Head Chef ?
Jan 6, 2012
If you are unfortunate enough to lose your head chef, whether it be a termination, the chef quitting, or the chef moving on to a better opportunity, there are several potential problems they could leave you with and several considerations you may have never made. Brandon takes you through them.
  The Good Boss: Insights for a Healthy and Productive Workplace in Challenging Economic Times
Dec 23, 2011
Some people work to live and others live to work. Either way, you likely have a boss. Does your boss have any of these characteristics?
  5 Critical Errors Your Staff Are Making That Drive Your Guests to the Competition
Dec 12, 2011
Unfortunately, there are hundreds of ways you can negatively impact your guests. That's the bad news. The good news: Darren boils it down to the five big ones you must seek to avoid.
  The Reindeer Remedy: 12 Ways to Encourage Your Employees to be a Rudolph this Holiday Season
Nov 30, 2011
All you want this holiday season is a sure-fire way to increase your profits. Just wishful thinking? Not necessarily! Authors Cyndi Laurin and Craig Morningstar say the secret to great profits involves a certain famous reindeer and the discovery that your solution may have been right under your nose (a red one, perhaps?) all along.
  Smile, It Enhances Your Face Value
Nov 29, 2011
John shares the power on the simple, yet effective, smile...
  5 Menu & Profit Building Tips for Selling Desserts
Oct 18, 2011

Five quick tips on how desserts can be a boost for your business.
  Teenagers and Your Workplace
Oct 13, 2011
It's important to know both the legal limitations of teenage workers as well as how to properly train them. Michael shares info and tips...
  Restaurant Manager Interview Guide
Oct 10, 2011
Brian has assembled a guide to assist hiring managers in asking the questions that will leave them with something more than a good or bad feeling after an interview.
  The Myth of Work/Life Balance: Seven Ways to Rethink Your Approach to the Daily Grind (and Get Happier in the Process!)
Sep 30, 2011
If you've been killing yourself trying to achieve daily work/life balance, Jon Gordon warns that it may be a pipe dream. He offers up another (better) solution.
  Quick Service Restaurants Need to Take a Fresh Look at Gen Y
Sep 28, 2011
Quick Service Restaurant (QSR) consumers have more choices than ever, and are regularly being inundated with marketing and promotions from brands trying to convince them to eat at their restaurants. In this environment, standing out from alternatives is no easy task, and QSRs need to raise their game in order to connect with consumers.
  Tackling Workplace Violence
Sep 21, 2011
Workplace violence is one of the most significant detriments to the American workplaces costing businesses more than $70 billion a year and leading to the loss of about 600 lives. Michael provides the basic steps to address and minimize violence in your workplace.
  Generation Y Pitfalls
Sep 15, 2011
Jeff hits on three service pitfalls that often occur with gen-y staff. Chances are these potential snafus are happening in your restaurant. Jeff offers quick coaching advice for dealing with each.
  Drinking the Kool Aid
Aug 25, 2011
Is your team drinking the company "kool aid"? Do they go the extra mile for your customer? Richard tells a story...
  Four Corners -- Planning Your Restaurant Day
Aug 11, 2011
Even though a day in the restaurant business can be wildly unpredictable, that does not mean we can't try to plan. Like any manager in any industry, planning your day is a crucial part to being successful. Richard shares what he's developed over the years for planning the work day.
  You Must Watch The Cookie Jar
Aug 10, 2011
There are many cookies in a restaurant: food, money, supplies and the often overlooked "time". Michael shares tips for keeping an eye on the cookie jar.
  Don't Hire LUZIRS - Hire Right
Jul 10, 2011
If you follow the steps carefully that David outlines, you'll be doing everything you can to avoid the LUZIRS. Oh, every now and then, one will slip through the process, but you will have screened out most of them long before they get on your payroll.
  Don't Give 'Em a Management Entitlement Program
Jun 6, 2011

David shares six keys to writing a great management bonus program.
 
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