In restaurants, most teams don't fail from a lack of effort, they fail from a lack of clarity. Clear goals and consistent KPI (Key Performance Indicator) reviews give your team a shared direction and the motivation to hit it.
Why Goals and KPIs Matter
Without them, your team may work hard, but not necessarily on the right things. Operators who set and track performance goals:
- Improve results through focus
- Create accountability at every level
- Uncover bottlenecks and blind spots
- Celebrate progress, not just outcomes