In this episode RunningRestaurants.com, founder Jaime Oikle interviews Tony Smith, CEO and Co-founder of Restaurant365. They discuss the state of the restaurant industry, touching on concerns about a potential recession, the impact of inflation, and the ongoing labor challenges. They delve into the role of AI and data intelligence in restaurant management, including forecasting, inventory, and employee scheduling. They explore how technology can give managers time back by automating administrative tasks, allowing them to focus on the guest experience and operate more like owners.
The conversation also covered the significance of decision-making and leadership within the industry. Tony teases future developments for Restaurant365, such as tip automation and enhancements to their workforce management suite. The episode concludes with a few book recommendations from Tony and Jaime.