In this episode, RunningRestaurants.com founder Jaime Oikle hosts Jason Brooks, the founder and CEO of HospiVation, who shares his expertise on leadership in the restaurant industry from his book, Every Leader Needs Followers. Brooks discusses the importance of understanding KPIs, the benefits of systematic leadership, and the need for effective delegation. He emphasizes the value of an "owner-like orientation" for new employees and the significance of one-on-one reviews for building team relationships.
Brooks also highlights his goal to support Giving Kitchen by selling 10,000 copies of his book. The episode offers practical advice for restaurant managers to improve their leadership skills and make a community impact, including:
- Importance of understanding key performance indicators (KPIs) and systematic leadership approach
- Mastering KPIs and understanding brand-level, multi-unit, and store-level KPIs
- Importance of breaking down large targets into smaller, manageable goals
- Enhancing employee onboarding processes and instilling an ownership mentality
- Effective delegation and structured training
- Challenges of delegation and the impact of leadership mindset on team development
- Engaging in one-on-one reviews and building relationships with team members
- Leading with the right mindset: managing, leading, and coaching