It was great having Tony Smith, CEO of Restaurant 365 back on the show. Tony shares a solid and refreshing take on building a company culture that any restaurant business can use to better attract and retain staff -- everyone's biggest challenge these days. We hit on a lot including...
- Tony's back story & how tech has changed over time
- How operators can build a strong team and workplace culture that prioritizes retention
- The importance of Mission and Vision
- Showing growth path & career development to staff
- Data Driven Accountability
- Key aspects of having Mentors in the business
- AI & Robotics
- Ghost Kitchens
- Building powerful habits
- and more...