Great indepth session with Jaime & Andy Diamond, President of Angry Crab Shack.
A lot of ground covered in this one including...
- How the brand got started
- The way the brand's atmosphere plays into their success
- How they build fun into the restaurant's DNA
- What makes a successful franchise formula
- How to bring people in & bring them back
- The importance of establishing long-term relationships with local charities
- Showing career growth opportunities