In this session, Jaime Oikle of RunningRestaurants.com is joined by Roger Beaudoin of RestaurantRockstars.com - the duo deliver a content-packed session that every operator can walk away from with a notepad full of actionable ideas for their restaurant.
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Here's what was covered...
- How to establish leadership, accountability and empowerment for optimum team performance
- Recruiting vs. Hiring and how to build your restaurant "Dream Team"
- The essentials of creating a strong "company culture"
- Staff Recognition & Rewards that inspire, motivate and reduce turnover
- Leader incentives that grow your business and the team
- The true meaning of Hospitality & what guests are really looking for at your restaurant
- How "education", "information" and "entertainment" doubles check averages
- Training the entire front of house in product knowledge and salesmanship
- Assuming the "Sale" and the "Hidden Opportunities" order takers miss every shift
- How to double the odds of making sales across the menu
- "Menu Costing" and strategy for maximum profit in every category
- Additional "Profit Centers" besides the food & drinks
- Proven ways to build new and repeat business
- A huge revenue generator for your bar operation
- Cost saving and profit generating efficiencies across your restaurant
- and more...