Newsletter Archive

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Newsletter IssuesThe newsletter archive is a available for members only.

 

We changed the format of the weekly e-newsletter in April to a more frequent "Just One Thing" format, where the newsletter has just one feature story/link per issue. Our goal in so doing was to cut through the clutter and give readers one must-read piece in each issue.

The newsletters are no longer archived on the site, though you can subscribe to the free "Just One Thing" e-newsletter by entering your e-mail address below:

 

 

 

Articles

  Newsletter Issue #294
Apr 6, 2009
Notes: 4-Day Sale!; New @ RR: Converting Prospect Into Loyal Restaurant Clients; Rough Economy Creates Good Customer Service Practices; Gird Your Loins, Hospitality, Here Comes The Perfect Storm!; Employee Free Choice Act Has Come Back With A Vengeance; Mel and Anthony; Articles From Around the Web
  Newsletter Issue #293
Mar 29, 2009
New @ RR: How many times must a man look up and pretend that he just doesn't see?; Key Numbers To Watch In Your Restaurant Business; Change Management in the Restaurant Industry; How to Design an Effective Logo; Hear it Straight From the Horses' Mouth; Articles From Around the Web; Wine & Spirits Tip: New Drinks Matcher Widget
  Newsletter Issue #292
Mar 1, 2009
Notes: I love video!; New @ RR: Five Ways to Beef up Employee Morale; Your Website = Online Orders = Real $$; The Big Business Business; What You Did Not Do During Good Times Is Biting You Now! (The Lessons Learned); With My Foot Firmly Upon the Brass Rail!; Articles From Around the Web; Service Tip: Three Powerful "Customer Service" Strategies That Work In a Tough Economy
  Newsletter Issue #291
Jan 26, 2009
Notes: The Three-Way..., New @ RR: Restaurant Doom -- More Alcohol Taxes?; Don't Hunker Down Now; Five Things to Keep You Going in These Tight Times; 10 Tax Tips for the Hospitality Industry; Times are Changing and so is the Restaurant Industry Due to Tough Economy; Cooking Out Loud; Wine List for Under-30s; Articles From Around the Web; Service Tip: Unconditional Customer Service - In Good Times and Bad
  Newsletter Issue #290
Jan 19, 2009
Notes: Thank you for the responses; New @ RR: 5 Key Principles Of Restaurant Marketing; Marketing an "Anti-Event"; Bartenders on the Take; Personal Brands Are In. What Does That Mean For Design?; Up & Coming: Jesse Rodriguez; Marketing Tip: How Customers Are Looking for Restaurants
  Newsletter Issue #289
Jan 5, 2009
Notes: An Interesting Question...; New @ RR: Trends to Survive & Thrive in 2009; You Can't Have Enough Steakhouses or Premium Vodkas; Strategic Thinking for Tomorrow's Restaurant Business Operators Today; Who In Your Organization Drives The Guest/Customer Experience?; Service Tip: Ask the Extra Question(s)
  Newsletter Issue #288
Dec 30, 2008
Notes: The New Year is Coming, Feature Article: Strategic Thinking for Tomorrow's Restaurant Business Operators Today
  Newsletter Issue #287
Dec 8, 2008
Notes: The RR Sale Event; New @ RR: Restaurant Service -- Warm vs. Cool; Marketing A Restaurant In December (So As It'd Stay Busy Through January); Bracing for a Recession; Interview: Roy Yamaguchi
  Newsletter Issue #286
Dec 2, 2008
Bickell's Blog: It's Called Marketing...; New @ RR: And Sometimes It Rains; How to Cut the Fat and Keep the Sizzle; Cell Phone Marketing for Restaurants; The Old & New Wines of Sicily; Marketing & Service Tip: Body Share
  Newsletter Issue #285
Nov 17, 2008
Notes: The Power of Five...; New @ RR: Prepare to be Remarkable; Using Twitter to Promote Your Restaurant; Nacional 27: Taking the Cocktail Experience to the Next Level; Today's Cutting-Edge List; Marketing Tip: Obama, Restaurant Sales, And Change
  Newsletter Issue #284
Nov 10, 2008
Notes: Your Homework?; New @ RR: Seven Benefits of Cell Phone Marketing; Sell the Sizzle AND the Steak; Reducing Worker Stress in Turbulent Economic Times; Open Bar: A Case for the Consultant; Allergic Reaction; Marketing Tip: A New Target Market For Restaurants
  Newsletter Issue #283
Nov 3, 2008
Notes: Start with One...; New @ RR: Stupid Restaurant Marketing: Shift Happens; Restaurant Marketing Indecision; Inside the Immigration Issue; The Vision Thing; Restaurant Performance Index to Record Low in September; Survey Question: Credit Card Usage For Your Restaurant; Operations Tip: Update your menu often
  Newsletter Issue #282
Oct 27, 2008
My Mechanic is Outmarketing You; New @ RR: Would You Like Greater Profits?, Who is the Target Market for Your Restaurant?, A Winner's Tale, Meeting Expectations Keeps Them Coming Back for More, Awash in Squash; Restaurants Service: The 100,000 Dollar Server
  Newsletter Issue #281
Oct 20, 2008
New @ RR: Spirits Training: Costs & Rewards; Little Johnny, Restaurant Marketing, and Fed Bailout Package; My Landlord Wants Me to Sign a Personal Guaranty...Should I?; Interview: Marc Plessis of XIX, Philadelphia; Shopping at MOA: Nordstom's, Bloomie's and a Peartini; Restaurants & Politics
  Newsletter Issue #280
Oct 13, 2008
Notes: Unprecedented Economy; New @ RR: Restaurant Marketing Tip: Getting Customers Midweek, Bartender Equipment: Has Anyone Seen My Julep Strainer?, Restaurant Superchefs: Do You Know Where Your Chef Has Gone?, Inventory Management: Mission Impossible?, Layered Drinks: Liqueurs Show Off Their Stripes; Service Tip: Great Service Starts With Happy People; New in the RR Store: Startup PR and MP3's
  Newsletter Issue #279
Oct 7, 2008
New @ RR: Chefs on Stage; Restaurant Manager Interview Guide; How to Elevate the Dining Experience; The Royal Treatment: Alaskan King Crab; The Cutting Edge, German-Style, * Service Tip: Creating Memorable Service
  Newsletter Issue #278
Sep 29, 2008
Notes: Today and Tomorrow, New @ RR: The Power of Suggestion; Keeping It Simple - How to Create a Restaurant Concept That Can Succeed; Marketing A Restaurant During The Economic Slow-Down: 5 Surprising Restaurant Marketing Lessons; Managers: Tune up, Cheer up, & Motivate Your Staff!; Lawful Lamb
  Newsletter Issue #277
Sep 22, 2008
Notes: Brand Spanking New, New @ RR: Blog: The Last Meal; Food And Menu Pricing For Your Restaurant; Restaurant Event Planning: Halloween; Employee Background Checks More Important than Eve; Dare To Be Better, Pay-for Performance Marketing, OPERATIONS TIP: Disaster Preparedness
  Newsletter Issue #276
Sep 15, 2008
New @ RunningRestaurants.com: Trends in Culinary Education: An Interview with Michelle Ford of New England Culinary Institute; The Do's and Don'ts of Running an Effective Pre-Shift; Higher Menu Prices and Congruency; Up & Coming: Keriann Von Raesfeld; Dressing Like the Restaurant Professional You Are -- Marketing Tip: Idea from Spain
  Newsletter Issue #275
Sep 8, 2008
Notes: Touch Me!; New @ RunningRestaurants.com: Bickell's Blog, Soft Drinks: Revenue Lost!, Create a Team, Restaurant Profits: Laundry & Linen Savings for Restaurants, Development Plan Which Delivers On The Promise - The Oregon "Q Care Program"; SERVICE TIP: Keep In Touch
  Newsletter Issue #274
Aug 18, 2008
Restaurants Doing Barter?; New @ RunningRestaurants.com: Olivier de St. Martin, Is This The Summer Of Our Hospitality Discontent?, Reader Feedback: Automatic Gratuities; MARKETING TIP: Getting Creative With Events
  Newsletter Issue #273
Aug 12, 2008

Bickell's Blog; Service Tip: Expectations & Remarkable Service
  Newsletter Issue #272
Jul 27, 2008

One of the Many?; New @ RunningRestaurants.com: Bickell's Blog; Cashing In On College Kids; Hot Seat Coaching Session; Familiarity + Functionality: A Winning Restaurant Combo; Elearning; Healthy Marriage; Online Reservation Programs
  Newsletter Issue #271
Jul 22, 2008

Can I see your beer list?; New @ RunningRestaurants.com: The Las Vegas Restaurant Decision; Ready to Order?; Matchmaking; Dehydrators
  Newsletter Issue #270
Jul 14, 2008

New @ RunningRestaurants.com: Wow the Employee - Wow the Customer!; Food or Service?; Buy or Sell; Reviving Pork's Past; Riesling Renaissance
  Newsletter Issue #269
Jul 8, 2008

New @ RunningRestaurants.com: 17 Hot Leadership Best Practices, A Common Sense Approach To Your Brand Message, Interview: Clark Frasier & Mark Gaier, The Friars Take Philly, Extraordinary Ice Creams; Bickell's Blog & Reader Feedback: Yelp & Vigilante Justice; Seeking Help: Bottled Water Article
  Newsletter Issue #268
Jul 2, 2008
New & Featured @ RunningRestaurants.com: Bickell's Blog; Beverage Diversity; Reaching Out to Recruiters; Wine Service in Restaurants; Philippe Rochat
  Newsletter Issue #267
Jun 23, 2008
My Notes: Session Topics; New & Featured @ RunningRestaurants.com; Feature Question: Help in the Caribbean; Chef Talk: Kiong Bahn
  Newsletter #266
Jun 9, 2008
My Notes: Tooting your own horn; New & Featured @ RunningRestaurants.com; Feature Question: Sales Incentives/ Bonus Programs; Special Announcement: Food For Orphans; Owner Q&A: Weaver Lilley
  Newsletter Issue #265
Jun 2, 2008
Bickell's Blog: May your Rahs greatly outnumber your Boos; New & Featured @ RunningRestaurants; Chef Talk: Jimmy Bradley
  Newsletter Issue #264
May 26, 2008
My Notes: Do you really not use email?; New & Featured @ RunningRestaurants.com; Service Tip: Two Sides of Service
  Newsletter Issue #263
May 20, 2008

My Notes: More Creative Marketing; New & Featured @ RunningRestaurants.com; Feature Question: Saving Money; Reader Feedback: Cash Drawer; Bickell's Blog: The Chicagoland Duck Battle
  Newsletter Issue #262
May 12, 2008

My Notes: Creative Marketing; Feature Question: Cash Drawer; Reader Feedback: Side Work; Marketing Tip: Father's Day; Service Tip: What Matters Most
  Newsletter Issue #261
Apr 28, 2008
New & Featured @ RunningRestaurants.com; Feature Question: Divvying up side work; Marketing Tip: Tapping Into The Convention/Group Crowd
  Newsletter Issue #260
Apr 21, 2008
My Notes: 22Spots.com; New & Featured @ RunningRestaurants.com; Restaurant Mega CD Update; Marketing & Sales Tip: Phone Knowledge, Website Info & Gift Certificates For Mother's Day
  Newsletter Issue #259
Apr 14, 2008

My Notes: Delivering Value; New & Featured @ RunningRestaurants.com; Marketing Tip: Profiting From Picnics
  Newsletter Issue #258
Apr 7, 2008
My Notes: Why not?; New & Featured @ RunningRestaurants.com; Reader Feedback: Anti No Policy; Links of Interest
  Newsletter Issue #257
Mar 23, 2008

Date Night Recap; New & Featured @ RunningRestaurants.com; Service Tip: On Duty While You Are Off Duty; Link of Interest
  Newsletter Issue #256
Mar 10, 2008

My Notes: Great Server Post and New Membership Info; Feature Post: From the Front Lines; New & Featured @ RunningRestaurants.com;  Marketing Bundle Deals: 2 Left; Marketing Tip: Catering To Families;  News & Links
  Newsletter Issue #255
Feb 25, 2008

Editor's Note: Web needs for restaurants; New & Featured @ RunningRestaurants.com; Marketing Tip: Kid's Meal Idea; News & Links
  Newsletter Issue #254
Feb 18, 2008
Bickell's Blog: Best of the Best?, Feature Post: Critiquing Restaurant Critics, Marketing Tip: The Best Marketing Help On Earth
  Newsletter Issue #253
Feb 11, 2008

New & Featured @ RunningRestaurants.com, Reader Feedback: Nasty Rumors, New @ the Store, Service Tip: The Five Levels of Service
  Newsletter Issue #252
Feb 5, 2008
Editor's Note: Thank you!; New & Featured @ RunningRestaurants.com; Feature Question: Nasty Rumors; Wines for Valentines Day; Feature Post: Independents vs. Chains; Links of Interest
  Newsletter Issue #251
Jan 30, 2008

New & Featured @ RunningRestaurants.com, Feature Question, Reader Feedback: The Parking Wars, Marketing Tip: Marketing Piece Makeover
  Newsletter Issue #250
Jan 22, 2008

Bickell's Blog: The Parking Wars, Question of the Week: Small Touches, New & Featured @ RunningRestaurants.com, News & Links, Service Tip: Loyalty Goes Both Ways
  Newsletter Issue #249
Jan 9, 2008

New & Featured @ RunningRestaurants.com, Service Tip: Trust Your Customers
  Newsletter Issue #248
Dec 17, 2007

Happy Holidays, New & Featured @ RunningRestaurants.com, News & Links
  Newsletter Issue #247
Dec 10, 2007

New & Featured @ RunningRestaurants.com, Service Tip: Treat Employees Like They Are the Customer, News & Links
  Newsletter Issue #246
Dec 3, 2007

Bickell's Blog: Keeping it Real, New & Featured @ RunningRestaurants.com, Service Tip: Partial Customer Satisfaction
  Newsletter Issue #245
Nov 27, 2007

New @ RunningRestaurants.com, Business Building Tip: Take-Out Menus, New For Members,  Reader Feedback: Marketing Advice, Reader Feedback: Two-for-ones
 
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