The first phase of this joint effort enables customers to order from about 5,000 delivery.com restaurants across the U.S., directly from NetWaiter's network. myNetWaiter includes more than 300,000 independent restaurants and small to medium-sized chains. Thousands of additional delivery.com restaurants will be included in the future.
myNetWaiter allows visitors to view local restaurant info, find locations that deliver to them, order online, and get updates from their favorite places. In addition to providing visitors important information about local restaurants, the system is a marketing platform for restaurants to communicate with thousands of local customers for free. This new partnership allows restaurants to use NetWaiter to promote themselves to nearby customers and receive online orders via their existing delivery.com listing.
"One of our goals is to help restaurant owners attract more customers," said Jared Shimoff, Senior Director at NetWaiter. "Restaurants using delivery.com have a new way to promote their restaurant and customers visiting their specific NetWaiter site can now order online using the integrated ordering functionality from delivery.com."
Another major benefit is NetWaiter's mobile capabilities. Many restaurants don't have a mobile presence and that's critical. According to ‘The Mobile Playbook' by Google, 40% of people have turned to a competitor's site after a bad mobile experience and 57% of users say they won't recommend a business with a poor mobile site. NetWaiter solves this problem for independent restaurants and small chains, because every location on their network has a mobile site that can be configured and controlled directly by the restaurant.
NetWaiter has evolved over the years. "Our tools help restaurants update customers about their menu, specials, and promotions. The goal is to allow customers to then act on that information, such as placing an online order, even if our system is not facilitating the order," says Shimoff.
"If you were to organize different types of information, a restaurant's daily special is about as timely as it gets. That type of info is only relevant for a limited time and it's specific to a single restaurant. We provide the tools and platform for restaurants to distribute and promote that info," adds Shimoff. "We're excited delivery.com is providing ordering capabilities, so customers on our network can act on the information they see and order."
"We want our restaurants to get as much exposure and as many orders as possible," said Jed Kleckner, CEO of delivery.com. "NetWaiter helps by extending our ordering capabilities to their vast network without any friction, and by providing additional marketing tools to our restaurant partners."
About delivery.com - delivery.com empowers the neighborhood economy by enabling customers to order online from their favorite local restaurants, grocery stores, wine and spirits shops, and laundry and dry cleaning providers. Every day, delivery.com customers explore their communities and order from more than 12,500 local businesses while at home, at work, or on the go. With headquarters in New York and a growing presence throughout the U.S., delivery.com makes ecommerce an integral part of local daily life, helping customers shop, businesses grow, and neighborhoods thrive. delivery.com is a trademark of Delivery.com, LLC.
About NetWaiter - NetWaiter operates myNetWaiter, a site for visitors to view local restaurant info, find locations that deliver to them, order online, and get updates from their favorite places. Additionally, NetWaiter provides restaurants fully branded online ordering systems, allowing customers to order takeout and delivery from any web-enabled device. For more information about NetWaiter, contact (866) 638-9248, or visit www.NetWaiter.net.