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This hit training video and manual has 32-Hours of Training edited down to a 2 hour Street-smarts, Enter-Training Video & Manual.
The A to Z's program is being used by culinary and hospitality schools in this country and worldwide.
About Your Trainer
Ian Maksik, "Professor of Service", is America’s "Service Guru". Ian trains staff in the art & science of table service and helps turn a staff’s service sins into service solutions. In addition to consulting and writing, Ian is also the owner and dean of America's only School for the Service Arts.
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