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A wonderful (and entertaining) discussion of service basics and service WOWS by Ian Maksik, "Professor of Service".
A new and innovative training video for servers in the restaurant industry. BodyQs For Restaurants teaches a server the types of behavior that create better tips and, most importantly, repeat customers.
This hit training video and manual has 32-Hours of Training edited down to a 2 hour Street-smarts, Enter-Training Video & Manual.