A wonderful (and entertaining) discussion of service basics and service WOWS by Ian Maksik, "Professor of Service".

A new and innovative training video for servers in the restaurant industry. BodyQs For Restaurants teaches a server the types of behavior that create better tips and, most importantly, repeat customers.

This hit training video and manual has  32-Hours of Training edited down to a 2 hour Street-smarts, Enter-Training Video & Manual.