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John Hendrie, is CEO of Hospitality Performance, Inc., a full-service hospitality consulting company. With a strong background in Hospitality, Human Resources, Organizational Effectiveness, and Communications, John has devoted his career to establishing Standards of Excellence across varied businesses. |
Articles by John Hendrie
- Bang For Our Buck-How To Slug Through The Advertising Miasma
- The Cachet Of Hospitality Is The Ultimate Brand
- The Chameleon in Us All
- Comparable Worth - What Would You Pay For The Experience?
- Count Or Grind The Beans? The Hearty Aroma Of Hospitality At Risk
- Customer Service – Panacea Or Placebo
- The Decline of Service Etiquette
- The Grass is Always Greener - Good Retention Strategies Can Break the Myth
- How Reliable Is Your Brand?
- How To Engage That "Portable Generation", Who Will Ultimately Run Your Business!
- Human Capital Crisis In Hospitality
- Innovation - How To Rekindle The Spirit Of Hospitality
- Overcome By Ambiance!
- Remarkable Hospitality - The Road Map To Excellence
- Smile, It Enhances Your Face Value
- Turning a Transaction into a Relationship
- Wild Willy's: A Primer for Restaurant Success